Privacy Policy

Introduction

This Privacy Policy describes how SHRAWAN KUMAR UPADHYAY HUF and its affiliates (collectively “SHRAWAN KUMAR UPADHYAY HUF,” “we,” “our,” “us”) collect, use, share, protect, or otherwise process your information and personal data through our website https://app.futurepathcounselling.in (hereinafter referred to as “Platform”).

Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product or service under this Platform outside India, and your personal data will primarily be stored and processed in India.

By visiting this Platform, providing your information, or availing any product or service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.

1. Who We Are

2. Collection

We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. Some of the information we may collect includes but is not limited to:

2.1 Account & Registration Information

• Full name, date of birth, address, telephone/mobile number, and email address
• Gender (optional, used only for life-stage assessment calibration)
• School or institution name, class level, academic stream, and board (for students)
• Profession and industry (for professionals)
• Password — stored in encrypted (hashed) form; we never store plain-text passwords

2.2 Assessment Data (Sensitive Personal Data)

This constitutes sensitive personal data under the IT (SPDI) Rules, 2011. It includes:

• Your responses to all assessment questions — interests, personality, aptitude, learning style, emotional intelligence, values, motivation, and work style
• Psychometric scores derived from your responses — Big Five personality dimensions, Holland RIASEC code, cognitive aptitude scores across 8 dimensions
• Career compatibility scores across 19 career ecosystems
• Your generated Human Development Blueprint™ report

2.3 Payment Information

Payments are processed through a secure, RBI-authorised third-party payment gateway. We do not collect, store, or process card numbers, CVV codes, UPI PINs, net-banking credentials, or any other sensitive financial data on our servers. We store only the transaction reference number, payment status, amount, and date.

Security notice: If you receive an email, call, or message from any person claiming to be SHRAWAN KUMAR UPADHYAY HUF seeking sensitive financial data such as debit/credit card PINs, net-banking, or mobile banking passwords, please do not provide such information. Report it immediately to a law enforcement agency.

2.4 Usage & Device Data

• IP address, browser type and version, device type, and operating system
• Pages visited, time spent, assessment progress, and completion status
• Session cookies and authentication tokens (see our Cookie Policy)
• Crash reports and error logs for platform debugging

We may track your behaviour and preferences on our Platform. This information is compiled and analysed on an aggregated basis. You always have the option to not provide certain information by choosing not to use a particular feature on the Platform.

3. Usage

We use personal data to provide the services you request. Specifically:

• Service delivery: To administer your assessment, generate your Human Development Blueprint™, and display your report within your account.
• AI-assisted report generation: Your anonymised psychometric profile and assessment responses are transmitted to a third-party AI service to generate personalised report text. The AI service processes this data under a data processing agreement and does not use your data to train its models.
• Payment processing: To verify and confirm your payment for report access and counselling sessions through our authorised payment gateway partner.
• Account management: To create and manage your account, authenticate sessions, and reset passwords.
• Communication: To send assessment completion notifications, payment confirmations, and service-related updates. To the extent we use your personal data to market to you, we will provide you the ability to opt out of such uses.
• Platform improvement: Anonymised, aggregated usage data may be used to improve assessment quality and platform experience. Individual psychometric data is never used for this purpose.
• Dispute resolution and troubleshooting: To resolve disputes, troubleshoot problems, and detect and protect against error, fraud, and criminal activity.
• Legal compliance: To comply with applicable Indian laws, court orders, or lawful government requests, and to enforce our Terms of Use.

You understand that your access to these products/services may be affected in the event permission is not provided to us.

4. Sharing

We may share your personal data internally within our group entities and affiliates to provide you access to services and products offered by them. We may disclose personal data to third-party service providers solely to operate the Platform:

We may also disclose personal data to government agencies or other authorised law enforcement agencies if required to do so by law, or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process, or to protect the rights, property, or personal safety of our users or the general public.

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

5. Security Precautions

To protect your personal data from unauthorised access or disclosure, loss, or misuse, we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account, we adhere to our security guidelines to protect it against unauthorised access and offer the use of a secure server. Security measures include:

• Encryption of data in transit using TLS 1.2 or higher
• Encryption of sensitive data at rest
• Password hashing using industry-standard algorithms — plain-text passwords are never stored
• JWT-based authentication with session expiry
• Access controls based on principle of least privilege
• Regular security reviews and vulnerability assessments

However, the transmission of information is not completely secure for reasons beyond our control. By using the Platform, users accept the security implications of data transmission over the internet, which cannot always be guaranteed as completely secure. Users are responsible for ensuring the protection of login and password records for their account.

6. Data Deletion and Retention

You have an option to delete your account by visiting your profile and settings on our Platform — this action will result in you losing all information related to your account. You may also write to us at the contact information provided below to assist you with these requests. We may, in the event of any pending grievance or claims, refuse or delay deletion of the account.

We retain your personal data for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. Specific retention periods:

• Account and profile data: Duration of account plus 3 years after deletion
• Assessment responses and report data: 5 years from assessment date
• Payment transaction records: 7 years as required under the Income Tax Act, 1961
• Session and usage logs: 90 days for security monitoring

However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse, or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes.

7. Your Rights

You may access, rectify, and update your personal data directly through the functionalities provided on the Platform. You also have the following rights under applicable Indian data protection laws:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your account and personal data, subject to legal retention obligations.
• Data portability: Request your assessment response data in a machine-readable format.
• Grievance redressal: Lodge a complaint with our Grievance Officer if you believe your data rights have been violated.

To exercise any of these rights, email us at info@jobtrendsindia.com. We will respond within 30 days and may ask you to verify your identity before processing your request.

8. Consent

By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure, and processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use that information in accordance with this Privacy Policy.

You, while providing your personal data over the Platform, consent to us contacting you through SMS, instant messaging apps, call, and/or email for the purposes specified in this Privacy Policy.

You have an option to withdraw your consent that you have already provided by writing to the Grievance Officer at the contact information provided below. Please mention “Withdrawal of consent for processing personal data” in the subject line. We may verify such requests before acting on them. Please note that your withdrawal of consent will not be retrospective. In the event you withdraw consent, we reserve the right to restrict or deny the provision of services for which we consider such information to be necessary.

9. Children's Privacy

Our Platform is designed for students including minors below 18 years of age. Users below 18 must have the informed consent of a parent or legal guardian before creating an account or completing an assessment. We do not knowingly collect personal data from children without parental consent.

We do not use a minor's data for advertising, profiling beyond educational purposes, or any purpose other than delivering the assessment service. Parents or guardians may request access to, correction of, or deletion of their child's data by contacting us at info@jobtrendsindia.com.

10. Cookies

We use essential cookies for authentication, session management, and platform security. We do not use advertising cookies or sell browsing data. For full details, please read our Cookie Policy.

11. Changes to this Privacy Policy

Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We may alert or notify you about significant changes to the Privacy Policy in the manner required under applicable laws.

12. Grievance Officer

In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have appointed a Grievance Officer to address complaints regarding the handling of personal data: