Legal Entity
SHRAWAN KUMAR UPADHYAY HUF
Hindu Undivided Family | PAN Registered
Operating: Future Path Intelligence Platform
Website: futurepathcounselling.in
General Queries
Specific Queries
Refund & Payment Issues
refunds@futurepathcounselling.inRefund requests, payment failures, billing queries
Report & Assessment Support
support@futurepathcounselling.inReport not generated, assessment issues, technical problems
Grievance Officer
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have designated a Grievance Officer to address complaints related to data privacy, content, or service quality.
Name: Shrawan Kumar Upadhyay
Designation: Grievance Officer
Organisation: Shrawan Kumar Upadhyay HUF
Platform: Future Path Intelligence Platform
Response Commitment: The Grievance Officer will acknowledge your complaint within 24 hours and endeavour to resolve it within 30 days of receipt, in compliance with IT Rules, 2021.
Response Times
General support queries2 business days
Payment & refund issues2 business days
Technical issues (platform down)4 hours
Privacy & data requests7 business days
Grievance Officer complaints30 days (as per IT Rules)